Client and Carer Testimonials
“We care because you matter”
“We feel that any client who takes on the services of Able Care and Support Services will receive a first class service of care and understanding from a family run Care Company that will give all their knowledge, experiences and commitment on developing a package of care that will be hard to be beaten.
Good Luck for the Future of Able Care and Support Services.”
Tracey treats everyone she meets, as an individual with individual needs and is a true champion of promoting the core values essential to every persons individual care i.e. privacy, dignity, diversity, health and well being and promoting independence, and she would demand these qualities from anyone she employs. I feel that the ethos that Tracey has for Able Care and Support Services is excellent and I truly feel that the Service Users will not only receive the care values but also a service that will enable them to carry on living safely and happily within their own home. “
“In the toughest times you were always there with help, support and advice. Nothing seemed too much trouble. It was important to us that dad was involved as much as possible in doing things for himself and to keep active. You enabled this to happen with careful supervision and I think my dad came to treat you as one of the family. Your services helped myself and my sister to cope in these hard times knowing you were there caring for our dad, thank you all very much.”
“Tracey has been training staff at Willow Bank since 2006 in NVQ, LMA, Diploma and Moving & Handling. Tracey’s knowledge, expertise and professionalism is second to none and I know my staff are getting the very best with Tracey. Not only is she highly skilled and knowledgeable, she has been there and has a wealth of experience, which she is able to share with the staff. I think the worse training you can get is people reading from work books, staff aren’t engaged, nobody learns anything and nothing is achieved ! The staff appreciate Tracey’s down to earth teaching style and this reflects in how engaging and interactive training sessions are. I myself did my management training with Tracey and with great testament to her, Willow Bank will not use anybody else!“
I will never forget you for what you have done,