Client and Carer Testimonials

“We care because you matter”

“We feel that any client who takes on the services of Able Care and Support Services will receive a first class service of care and understanding from a family run Care Company that will give all their knowledge, experiences and commitment on developing a package of care that will be hard to be beaten.

Good Luck for the Future of Able Care and Support Services.”

Richard & Corina Hesketh

Previous Proprietors of Creative Support Services Ltd, (Buxton)

“Able Care & Support Services have given us our mum back. We don’t know what we would do without them. They are wonderful.” Mrs Stella Garcia

Stalybridge

“It is so nice to get the proper service and care that is what is promoted in the file and that is the full service and care that you get, no cutting corners. Everything is done in a real caring and supportive way for sick people, who can put their trust in Able Care & Support Services. I would be pleased to recommend Able Care & Support Services to anyone because they give what they say “care and support services” which is wonderful and with a happy face, i.e ‘a service with a smile’ and very efficient, also they give my husband encouragement when he struggles to walk. I am really happy, it is a pleasure to have them come each day and they really care about the work they do”. Mrs Barbara Hampson

Denton

“I have known Tracey Jackson for the past 20 years, during this time I have found her to be one of the most caring people I have ever met. Tracey has a vast knowledge of care and is highly qualified in all aspects of the caring profession. Tracey is always very keen to update her professional development and attends various courses to gain more knowledge.
Tracey treats everyone she meets, as an individual with individual needs and is a true champion of promoting the core values essential to every persons individual care i.e. privacy, dignity, diversity, health and well being and promoting independence, and she would demand these qualities from anyone she employs. I feel that the ethos that Tracey has for Able Care and Support Services  is excellent and I truly feel that the Service Users will not only receive the care values but also a service that will enable them to carry on living safely and happily within their own home. “ Lesley Horton L.C.G.I

Orchard Park, (Buxton) Elton, Chester

“In the toughest times you were always there with help, support and advice. Nothing seemed too much trouble. It was important to us that dad was involved as much as possible in doing things for himself and to keep active. You enabled this to happen with careful supervision and I think my dad came to treat you as one of the family. Your services helped myself and my sister to cope in these hard times knowing you were there caring for our dad, thank you all very much.”

Mr BH

Ashton

“I trusted you with my most precious possession, my Dad, and you cared for him in an amazing way, thank you Able Care and Support Services” Mr Steve Quinn

Denton

Tracey has been training staff at Willow Bank since 2006 in NVQ, LMA, Diploma and Moving & Handling. Tracey’s knowledge, expertise and professionalism is second to none and I know my staff are getting the very best with Tracey. Not only is she highly skilled and knowledgeable, she has been there and has a wealth of experience, which she is able to share with the staff. I think the worse training you can get is people reading from work books, staff aren’t engaged, nobody learns anything and nothing is achieved ! The staff appreciate Tracey’s down to earth teaching style and this reflects in how engaging and interactive training sessions are. I myself did my management training with Tracey and with great testament to her, Willow Bank will not use anybody else!

Sarah Healey BA (Hons) LMA

Managing Director - Willow Bank Residential Home Ltd., Albert Street, Glossop

“have you ever had that feeling when you just know that you have made the right decision about something? well I have had that feeling speaking to you and meeting your team yesterday. You can just see the difference without anything being done yet. I wish you were in our lives sooner” Gwen Taylor

“To the Fabulous Team that has cared for my Mum….I have lost my Mum today, my Mum lost her dignity a couple of years ago and she knew she had, but you gave it her back, I just wish we had you here from the very beginning. The care has been superb, you have supported my whole family, especially my Dad.

I will never forget you for what you have done,
Thank you” Deborah Wimbush

“I cannot believe the difference in Mum’s care. I knew you were good as we were told by the Social Worker you was highly recommended and also we know someone who has used you company to look after their dad. I went to Mum’s today and she looked lovely, all clean and relaxed, not anxious anymore. She hasn’t stopped talking about ‘the girls. its just great, I have peace of mind finally.” Debbie (nee Loco)

“just to say a big thank you t Tracey , Helen and the Carers who looked after Mum so well. We couldn’t have done it without you.” Pauline & Dorothy (nee Hughes)

“Thank you all for what you did, we didn’t think Mum would last as long as she did. All your team were great and cared for Mum. We really didn’t realise what we were to face when Mum came home. We would have had to send her back to hospital if you weren’t here, thanks again” Alan Barker

“I trusted you with my most precious possession, my Dad, and you cared for him in an amazing way, thank you Able Care and Support Services” Mr Steve Quinn

Denton

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